Contact Purple IPTV
Message us before you order or when you need help with setup.
Reach Purple IPTV on WhatsApp, Telegram or email. Support is in English only. Our support line is shared, so start your first message with "Purple IPTV".
Ways to reach us
-
WhatsApp
+44 7883 412700
Message on WhatsApp → -
WhatsApp (second line)
+212 633 848458
Message on WhatsApp → -
Telegram
t.me/iptv_helpcenter
Open Telegram → -
Email
Send email → -
Billing email
Email billing →
Support is in English only. Start your first message with "Purple IPTV".
What to put in your first message
- Start with "Purple IPTV"
- The email address you ordered with
- The device and player app you use
- A short description of what happened or what you want to know
Never send card details or passwords in a message.
How we can help
-
Before you order
Ask about channels, devices or plans.
Pricing → -
Setup help
Tell us your device and player.
Setup guides → -
Refund
Every order has a 7-day refund. Contact us within 7 days of your order.
Pricing → -
Free trial
The 24-hour trial is requested by form.
Request free trial →
Purple IPTV contact questions
What goes in my first message?
Start with "Purple IPTV", then add your order email, your device and player, and a short description of your question.
Which contact method fits my question?
Any of them: WhatsApp, Telegram or email. Billing questions go to Contact@iptvcenter.online.
Why do you ask me to begin with the brand name?
Our support line is shared. Starting with "Purple IPTV" lets us route your message to the right team.
Can I get the free trial by message?
No. The 24-hour trial is requested through the form on the free trial page.
A different site with a similar name contacted me. Is that you?
Check the address. Ours is purpleiptv.store — purple and iptv written as one word, ending .store. Only trust the contact details on this page.
Prefer to test first?
Request the 24-hour free trial, then pick a plan. 7-day refund on every order.
You are on purpleiptv.store — purple and iptv written as one word, ending .store.
